By law, CertiPay is required to provide W-2’s to employers by January 31, 2022.
After January 31, 2022 and haven't Received Your W-2?
CertiPay is unable to provide you with your W-2 for the following reasons:
The law states that it is the employer's responsibility to provide W-2s to employees.
Our contract is with your employer and we can only take action at the direction of your employer.
Make every attempt to contact your employer.
It’s your employer’s responsibility to verify that all documents generated by CertiPay represent the wages you actually received. CertiPay has no way to verify this information.
If it's after mid-February, you can contact the IRS for instructions on how to proceed.