HR Tips for the Restaurant Industry in the Wake of COVID-19

COVID-19 has created the need for a full pivot in the restaurant industry. We’re here to offer you some HR tips to help you navigate through the remainder of 2020 and beyond. HR tips for the restaurant industry: 4 Steps to create a safe environment for your employees and customers. Safety first.  Follow CDC guidelines regarding masks and social distancing Create a policy for safety procedures for employees Follow your policy Be flexible. Modify or adjust seating Add or increase delivery...

It’s no secret that the COVID pandemic presents unique challenges for every industry. When it comes to the hospitality industry, you have a lot to think about: how do you keep your guests safe? How do you keep your many employees safe? How do you give your guests a great stay when you’re forced to shift and adapt the way you’ve always done things? Some tips for the hospitality industry in the wake of COVID-19: For guests Adopt preventative measures for your guests. Create socially distanced events in place of previous plans. Some changes are simple, such as spac...

“CertiPay should be the choice software of the club industry because it understands the industry. It understands how clubs operate.”  Whether you’re a country club, tennis club, or any other type of club, we can help. Whether you’re a small, medium, or large country club, we’ve got you covered. Just see what our client, Wendy, has to say.  “They totally invested their time and effort into ensuring a product that meets the requirements that we as CFOs need.” At CertiPay, we can help improve operations from members’ needs to staff needs s...

Employee engagement, especially after the year 2020, is something that every business owner or HR representative should be focusing on. Why? We can start by talking about money - you’ll save money and generate money when your employees are happy, but the benefits go beyond that.  Happy employees stay.  Turnover can be as much as 300% of an individual’s salary, so finding ways to minimize turnover is critical, especially if you’re looking at cost savings.  Benefits of engaged employees: Healthy employees If you’re improving the mental and...

An EAP (employee assistance program) is an employee benefit program designed to create a better work environment for your employees. This is done by assisting with personal and work-related problems that may impact an employee’s physical, mental, and emotional health as well as job performance.  Especially in 2020, we’re seeing more and more employees struggling with mental health, physical health, deaths in the family, stress management, and so much more. An EAP can help tackle all of these issues and create an all-around better environment. Now is the time to consider an EAP...

Among the many things 2020 has taught us, one of the biggest lessons we’ve all undoubtedly learned is the importance and power of digitizing.  Back in March, when the entire country had to turn on a dime and learn how to operate remotely, you likely experienced this. You likely felt the weight of manual processes and systems that aren’t digital, and you probably felt grateful for the digital transformations you had made already.  What about payroll and HR? If you’re using outdated or manual processes to manage payroll or HR, now is the time to make...

A recent Bloomberg article pointed out that the pandemic workday is 48 minutes longer and full of more meetings as compared to pre-pandemic workdays.  If this is the case in your business, it may be time to check on your employees and make some changes.  A few things to consider changing:  Number of meetings.  Are unnecessary meetings being created throughout the day?  There is certainly a balance needed now if your employees are still working from home. You no longer have the ability to walk by someone’s desk to a...

Burnout is already a major concern in the workplace, but add onto it the possibility of working from home for an unknown amount of time, and it can become an even bigger concern.  In fact, about 90% of employees say they’ve experienced moderate to extreme stress since they began working from home, and almost 70% said that this has been the most stressful time in their careers (source: a study by Ginger).  As you lead your employees into this new normal, whether it includes permanent remote or partially remote work, here are some tips to help avoid burnout...

As you make your way back to the office, it’s imperative that you maintain a healthy work environment for the safety and health of you and your employees. It can be tough to know where to start, so we’ve outlined a few options for you to consider. Please ensure you’re keeping up to date with the CDC’s recommendations for businesses during the COVID-19 pandemic. This is intended to give you a place to start.  Improve ventilation in your building.  If you have the option or can encourage your property manager to do so, consider improving your building’s ventilation syste...

If an individual tests positive for COVID-19, they’ll be given some next steps to take in order to properly keep their friends, family, and recent contacts safe and healthy. But as an employer, it’s important to know what to do if an employee tests positive so you can protect your team, your business, and yourself.  Please note that these tips come from the guidance of the CDC. You can find a full outline of guidelines recommended from the CDC here. We recommend you keep this guide handy and are meeting these guidelines. This post is intended to give you a general ov...